Voilà by IGA
Voilà by IGA
Voilà by IGA
Voilà by IGA
Voilà Tour
Voilà Tour
Voilà Tour
Voilà Tour
Context
Voilà by IGA is an online grocery ordering and delivery service. The service replaces the former IGA.net site in Quebec, providing customers with an enhanced online shopping experience. Voilà by IGA offers up to 39,000 products, including IGA customer favorites, as well as products from Rachelle Béry, Ricardo and Kim Phat.
Context
Voilà by IGA is an online grocery ordering and delivery service. The service replaces the former IGA.net site in Quebec, providing customers with an enhanced online shopping experience. Voilà by IGA offers up to 39,000 products, including IGA customer favorites, as well as products from Rachelle Béry, Ricardo and Kim Phat.
Voilà by IGA is an online grocery ordering and delivery service. The service replaces the former IGA.net site in Quebec, providing customers with an enhanced online shopping experience. Voilà by IGA offers up to 39,000 products, including IGA customer favorites, as well as products from Rachelle Béry, Ricardo and Kim Phat.
Voilà by IGA is an online grocery ordering and delivery service. The service replaces the former IGA.net site in Quebec, providing customers with an enhanced online shopping experience. Voilà by IGA offers up to 39,000 products, including IGA customer favorites, as well as products from Rachelle Béry, Ricardo and Kim Phat.
Voilà by IGA is an online grocery ordering and delivery service. The service replaces the former IGA.net site in Quebec, providing customers with an enhanced online shopping experience. Voilà by IGA offers up to 39,000 products, including IGA customer favorites, as well as products from Rachelle Béry, Ricardo and Kim Phat.
Mandate
Propose an initiative targeting customers who have already used the service, but haven't done so for 6 months (lapsed customers).
Solution
Target customers who have not used the service in recent months, and hand-deliver a personalized gift and offer directly to their home.
Offer a turnkey service, including product warehousing, delivery planning (optimized routing), recruitment, training and maintenance.
5 000
5 000
5 000
5 000
Distributed Bags
8 500
8 500
8 500
8 500
Km driven
40
40
40
40
Km Radius of Montreal
Back to Projects
Back to Projects
Mandate
Propose an initiative targeting customers who have already used the service, but haven't done so for 6 months (lapsed customers).
Solution
Target customers who have not used the service in recent months, and hand-deliver a personalized gift and offer directly to their home.
Offer a turnkey service, including product warehousing, delivery planning (optimized routing), recruitment, training and maintenance.